{"id":230,"date":"2026-02-07T14:01:08","date_gmt":"2026-02-07T14:01:08","guid":{"rendered":"https:\/\/mawasart.com\/?page_id=230"},"modified":"2026-03-07T13:20:29","modified_gmt":"2026-03-07T13:20:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mawasart.com\/en\/faqs\/","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"<div class=\"alignnone\"><style>#sp-ea-310 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-310.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-310.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #ffffff;}#sp-ea-310.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-310.sp-easy-accordion>.sp-ea-single {background: #75867b;}#sp-ea-310.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #ffffff;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1772889389\"><div id=\"sp-ea-310\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3100\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3100\" aria-controls=\"collapse3100\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is the delivery time of my order? <\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3100\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3100\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">After placing an order, it will be agreed with you when the order will be shipped.<\/span><\/p><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Delivery within the EU by parcel service varies between 2 and 6 business days.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3101\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3101\" aria-controls=\"collapse3101\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What are the shipping costs?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3101\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3101\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">The shipping costs are at the customer\u2019s expense. The package is shipped with track and trace and is insured.<\/span><\/p><p class=\"Standard\"><span style=\"font-size: 16.0pt\">The amount may vary per country.<\/span><\/p><p class=\"Standard\"><span style=\"font-size: 16.0pt\">The amount will be agreed upon in writing before shipping.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3102\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3102\" aria-controls=\"collapse3102\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I order from abroad?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3102\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3102\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Yes, you can. <\/span><span style=\"font-size: 16.0pt\">Please get in touch via the contact form.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3103\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3103\" aria-controls=\"collapse3103\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I return my order?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3103\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3103\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Before returning a painting, please first get in touch via the contact form.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3104\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3104\" aria-controls=\"collapse3104\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Something went wrong with my order, what should I do?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3104\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3104\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">If it unexpectedly happens that a product arrives damaged, mawasart will of course provide an appropriate solution.<br \/>In this case, please get in touch via the contact form.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3105\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3105\" aria-controls=\"collapse3105\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I buy an artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3105\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3105\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Please get in touch via the contact form, stating the name of the painting and your contact details.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3106\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3106\" aria-controls=\"collapse3106\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I have a personal artwork made?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3106\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3106\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">You can have a personal artwork made by getting in touch via the contact form. Include a photo of the subject and leave your contact details.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3107\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3107\" aria-controls=\"collapse3107\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How is the artwork delivered?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3107\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3107\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Original paintings are supplied with a passe-partout, without a frame.<\/span><\/p><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Paintings and reproductions are delivered in a protective sleeve.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3108\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3108\" aria-controls=\"collapse3108\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I view an artwork before purchasing?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3108\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3108\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">You are welcome to come and view all paintings after making an appointment via the contact form.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-3109\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse3109\" aria-controls=\"collapse3109\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I personally collect my ordered artwork?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse3109\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-3109\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">You are welcome to come to the studio to collect the ordered work in person. Please make an appointment via the contact form.<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-31010\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse31010\" aria-controls=\"collapse31010\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> My question is not listed. How can I get in touch?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse31010\" data-parent=\"#sp-ea-310\" role=\"region\" aria-labelledby=\"ea-header-31010\"> <div class=\"ea-body\"><p class=\"Standard\"><span style=\"font-size: 16.0pt\">Ask your question via the contact form and, if desired, leave your contact details.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-230","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/pages\/230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/comments?post=230"}],"version-history":[{"count":2,"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/pages\/230\/revisions"}],"predecessor-version":[{"id":312,"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/pages\/230\/revisions\/312"}],"wp:attachment":[{"href":"https:\/\/mawasart.com\/en\/wp-json\/wp\/v2\/media?parent=230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}